Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shataya Durham

Shataya Durham

April 23, 2026

5  out of  5
rating by Shataya Durham
"Catherine was my agent and she was very helpful throughout my home buying process. She gave me the comfortability reassurance and customer service that was needed. She is a great representation of the company. Thank you Catherine. Best Regards Shataya"
We responded:
"Shataya, thank you for your wonderful review of State Farm Agent Mark Bartley’s Team!"
Profile photo of John West

John West

April 21, 2026

5  out of  5
rating by John West
"Rafael was awesome and made the whole switch over worth it 👍"
Profile photo of Dennis macolym

Dennis macolym

April 21, 2026

5  out of  5
rating by Dennis macolym
"Called in for a simple quote and Raphael was a tremendous help, very knowledgeable and sincere thinking about switching over now 10/10"
We responded:
"Dennis, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Yolanda Cruz

Yolanda Cruz

April 21, 2026

5  out of  5
rating by Yolanda Cruz
"My agent Sam is very professional, I highly recommend the office."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Mark Bartley’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Jonesboro ."
Profile photo of Jacqueline Boozer

Jacqueline Boozer

April 20, 2026

5  out of  5
rating by Jacqueline Boozer
"Catherine Jones it was a pleasure meeting you a pleasure indeed thank you for my bundle car and home Insurance at Mark Bartley - State Farm Insurance Agency let's not forget your patient and warm Welcome you are my kind of cover girl thank you so much"
Profile photo of Nicholas McDowell

Nicholas McDowell

April 20, 2026

5  out of  5
rating by Nicholas McDowell
"Roberta was very helpful and professional"
We responded:
"Wow, thank you for the 5-star review, Nicholas! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Matt Jones

Matt Jones

April 17, 2026

5  out of  5
rating by Matt Jones
"Young newly married couple and we just rented a home. We knew how important it was to get insurance on our new home. Catherine Jones was a pleasure to speak with and we soon fell in love with the decision to choose State Farm insurance because of her quality of work and meeting people where they are ! We are already referring our friends and family to Mark Bartleys State Farm in Jonesboro ! Thank you so much!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Mark Bartley’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Jonesboro ."
Profile photo of Samira C.

Samira C.

March 31, 2026

5  out of  5
rating by Samira C.
"Catherine helped me start my auto policy and was so helpful! She took the time to explain the coverage I was getting and broke it down to a level that’s understanding so that I know exactly what my policy covers. She has been working with me on this policy for a few days and her patience and dedication is what sold me. Her level of customer service is so refreshing! She adds a personal touch to every interaction which is truly is appreciated. Ask for Catherine to assist you with your insurance policy!"
We responded:
"Thank you for the 5-star review, Samira! Here on State Farm Agent Mark Bartley’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Tracey Tee

Tracey Tee

March 17, 2026

4  out of  5
rating by Tracey Tee
"Place is fine price to high. Lower price"
We responded:
"Thank you for the great review, Tracey! We deeply appreciate you taking the time to leave State Farm Agent Mark Bartley’s Team with this feedback. "
Profile photo of Remy L

Remy L

March 12, 2026

5  out of  5
rating by Remy L
"Called in to make a payment and was given a unique and exceptional experience 10/10👍amazing staff and very knowledgeable"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Mark Bartley’s Team here in Jonesboro . "
Profile photo of Soun Sok

Soun Sok

March 9, 2026

5  out of  5
rating by Soun Sok
"Working with my agent Sam at Mark Bartley State Farm agency was a great experience. She provided excellent, personalized service and had knowledge of the local market."
We responded:
"Soun, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Mao Heang

Mao Heang

March 9, 2026

5  out of  5
rating by Mao Heang
"my agent at statefarm sam is very professional i highly recommended this office"
We responded:
"Mao, thank you for your wonderful review of State Farm Agent Mark Bartley’s Team!"
Profile photo of renea young

renea young

March 4, 2026

5  out of  5
rating by renea young
"Working with my State Farm agent Sam was absolute pleasure. The Mark Bartley agency were knowledgeable, patient, and really listened to what I,m looking for."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Mark Bartley’s Team! We deeply appreciate your kind words here in Jonesboro . "
Profile photo of Adrienne Mitchell

Adrienne Mitchell

March 3, 2026

5  out of  5
rating by Adrienne Mitchell
"Ailene has been a pleasure to work with and made the process of establishing insurance easy."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Mark Bartley’s Team. "
Profile photo of LIONEL Reed

LIONEL Reed

March 3, 2026

5  out of  5
rating by LIONEL Reed
"I've been a loyal customer of Mark Bartley State Farm agency for years,and Sam has never disappoint me. The staff is knowledgeable and the prices are reasonable. I wouldn't shop anywhere else. Thanks for being my good neighbor State Farm agent."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Mark Bartley’s Team here in Jonesboro . "
Profile photo of Virginia Hicks

Virginia Hicks

March 3, 2026

5  out of  5
rating by Virginia Hicks
"I have been with Mark Bartley State Farm agency for years. The staff are friendly and helpful. Sam service was top-notch. High recommend this office."
We responded:
"Virginia, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Mark Bartley’s Team here in our Jonesboro office. "
Profile photo of manuel mendez jr

manuel mendez jr

March 2, 2026

5  out of  5
rating by manuel mendez jr
"Samm and the staff are great very helpful and allways friendly with a great attitude"
We responded:
"Thanks so much for the fantastic rating, manuel! We are so glad you had a positive experience with us here on State Farm Agent Mark Bartley’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Betty McClain

Betty McClain

February 25, 2026

5  out of  5
rating by Betty McClain
"I've had an excellent experience working with my agent. From the very beginning, they demonstrate professionalism, responsiveness, and a genuine commitment to my success."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Kierra Parker

Kierra Parker

February 25, 2026

5  out of  5
rating by Kierra Parker
"Omg I just loveeeeeeee my State Farm agent Ailene she’s the best when I tell you I was having a hard time with getting my beacon she made sure she call the safe drive people and also help me track my beacon she definitely gets a five start ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Mark Bartley’s Team. "
Profile photo of Henry Anderson

Henry Anderson

February 25, 2026

5  out of  5
rating by Henry Anderson
"I have been a client with State Farm Insurance Agency for over twenty-seven years for my home and automobile insurance and I am currently connected with the 8896 Tara Boulevard location with Mark Bartley as my State Farm Insurance Agent, Mrs. Samun "Sam" Hem as the Office Manager of the location, and Ailene Hernandez Cebellos as the Customer Representative and I can truly say that all three are outstanding, exceptional, and excellent in their work at State Farm in providing me with great, warm, friendly, personable, and professional customer service excellence in my professional relationship with them in answering and addressing any questions, concerns, or issues that I may have, and making sure that all of my questions are answered and concerns are addressed, met, and solved concerning claims and inquiries on my State Farm automobile and homeowners insurance policy."
We responded:
"Thank you for taking the time to leave such a great review, Henry. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Christy

Christy

February 24, 2026

5  out of  5
rating by Christy
"I went there today, great customer service, Mrs. Hem was very helpful!"
We responded:
"We are grateful for your 5-star review, Christy! Thanks for taking a moment to share your positive rating of State Farm Agent Mark Bartley’s Team here in Jonesboro . "
Profile photo of LATOYA Luncesford

LATOYA Luncesford

February 24, 2026

5  out of  5
rating by LATOYA Luncesford
"I’ve been a customer here for over ten years! I’ve always encountered Sam, and Aileen and they always helped in every way possible! Very professional and helpful. All of the staff are exceptional! Thank you for always taking care of my insurance needs for me and my family!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Mark Bartley’s Team. "
Profile photo of Panita Khousakoun

Panita Khousakoun

February 24, 2026

5  out of  5
rating by Panita Khousakoun
"Mark Bartley agency is so knowledgeable about their products. Sam is very friendly and hopefully every time I visit the office. The whole office is very helpful."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Mark Bartley’s Team! We deeply appreciate your kind words here in Jonesboro . "
Profile photo of Kinn Srey

Kinn Srey

February 24, 2026

5  out of  5
rating by Kinn Srey
"I've been loyal customer for years, and the team never fails to impress.The attention to detail and consistent, high-quality service keeps me coming back, especially Sam the manager."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Mark Bartley’s Team here in Jonesboro . "
Profile photo of Chhoeurn Sao

Chhoeurn Sao

February 24, 2026

5  out of  5
rating by Chhoeurn Sao
"Sam was absolutely fantastic to work with. She is patient, knowledgeable, and genuinely listened to my needs."
We responded:
"Thank you for the amazing review, Chhoeurn! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."