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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alisa Phinazee

October 30, 2023

1  out of  5 rating by Alisa Phinazee
"I opened a Life insurance Policy for my Granddaughter with Markeshia Whitten. She was very helpful and very clear with helping me understand. The agents there are very amazing but having a person like Mark to deal with makes the entire matter not worth it. He is a VERY hard person to work with. He doesn't work with or try to compromise with his Agents. It's his way or the Highway, He doesn't have empathy with his agents if they have something going on with their kids. I refuse to deal with a company lead by someone like him. And he wonders why he's lost and in the near future will lose GREAT agents. I will be taking my business else where and Agents I wish you nothing but the best."
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K. Moore

October 16, 2023

5  out of  5 rating by K. Moore
"Excellent customer service! The representative who spoke with me over the phone was very courteous and was able to successfully fulfill my needs as well as offered other services she thought I might have been interested in. Highly recommended!"
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gregory washington

October 6, 2023

4  out of  5 rating by gregory washington
"She was very professional , and helpful."
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Melton Harvey II

October 5, 2023

5  out of  5 rating by Melton Harvey II
"Yolanda was very helpful and polite. She explained everything in detail and helped me through the entire process!"
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Eddie Pittman

October 3, 2023

5  out of  5 rating by Eddie Pittman
"Very friendly and professional!"
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S.o. Teric

September 12, 2023

5  out of  5 rating by S.o. Teric
"In the midst of going through a very stressful transition Yolanda (one of the agents) has certainly made the load feel light. Thank you for your vibrant personality and professionalism while handling my situation with the care and attention it merits. If I could round it up to ten stars I would! Great job out of the Mark Bartley office!"
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Levena Hines

September 12, 2023

5  out of  5 rating by Levena Hines
"I want everyone to know I had a lovely start to my day b/c I received a callback from “Yolanda S”. She takes time to listen to my request, concerns, and offers her suggestions that puts a person at ease. She was courteous, pleasant and very professional, good customer service. And I received everything I needed quickly, as promised...this location seems to really care about their customers. Keep up the good work!!"
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September 8, 2023

5  out of  5 rating by Edna
"The Mark Bartley State Farm Insurance agent offered me good competitive rates in this economy on my car and home. Working with agent Sheppard was easy because she listened and crafted a policy to fit my needs. Dependability has been central to me making a decision to go with this State Farm agency."
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VetteLife404 N More

September 1, 2023

5  out of  5 rating by VetteLife404 N More
"Yolanda got me all set up and she was amazing. She was very patient and let me sort through my options per my coverage. Customer service is EVERYTHING in these trying times. I'm thankful."
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Lakia Jackson

September 1, 2023

5  out of  5 rating by Lakia Jackson
"I Just want to express that Ms. Yolanda with State Farm delivered excellent customer service. Thank you for going above and beyond. You’re an awesome customer service representative. Thank you so much!"
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Cecile Duruaku

April 14, 2023

5  out of  5 rating by Cecile Duruaku
"I just want you to no that Sam is the best she treats people like family. And always very helpful. Thank you 😊"
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Kiara Baker

December 27, 2022

5  out of  5 rating by Kiara Baker
"I love this location. I been with Marks company for over 16 years!!!"
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Mike Graham

November 21, 2022

5  out of  5 rating by Mike Graham
"Excellent service Agents always display a willingness to assist which reflects in their knowledge and expertise!!!"
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Erskine Hawkins

November 15, 2022

5  out of  5 rating by Erskine Hawkins
"Mark is honest and thorough."
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Sam Hem

October 31, 2022

5  out of  5 rating by Sam Hem
"Very professional office. Love the staff and the agent. I highly recommend this office."
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The Don

February 12, 2021

1  out of  5 rating by The Don
"My insurance jumped up to $337.00 From $208.00 for $25,000 in coverage no accidents no dui 2012 Audi. I called to cancel and some ignorant disrespectful woman name Sam or Nancy tried hard to get me to argue with her over the phone she was Big MAD insurance $158.00 for $100,000 of coverage"
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Chonbee Burnett

August 8, 2020

5  out of  5 rating by Chonbee Burnett
"Great customer service!!!!"
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Charlie Henry Wilson JR

March 6, 2020

5  out of  5 rating by Charlie Henry Wilson JR
"Great Family Friendly and Professional service's the BEST"
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Tephay T

February 26, 2020

5  out of  5 rating by Tephay T
"Great place, great employees, and even greater services."
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Erika Boone

February 4, 2020

1  out of  5 rating by Erika Boone
"Leaving this agency because of very unprofessional staff ( expect for the new young lady that joined this staff). Not willing to make sure the customer is covered at all points when it counts. Not knowledgeable of insurance questions. Don’t mail out insurance cards or important notices etc. and if you have an authorized driver, you better make sure they are on the policy after this agency states they are already on it, because when you have to make a claim, they get amnesia."
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Frank Rizzo

August 8, 2017

5  out of  5 rating by Frank Rizzo
"Fast and friendly service. I call at least 3-4 times a month to update a personal articles floater. Always very prompt and helpful. Will continue to do business with !"
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Smith Pugh

August 15, 2014

1  out of  5 rating by Smith Pugh
"If you want horrible service by a ghetto staff... He's your guy."