State Farm® Insurance Agent Mark Bartley
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alisa Phinazee
October 30, 2023
"I opened a Life insurance Policy for my Granddaughter with Markeshia Whitten. She was very helpful and very clear with helping me understand. The agents there are very amazing but having a person like Mark to deal with makes the entire matter not worth it. He is a VERY hard person to work with. He doesn't work with or try to compromise with his Agents. It's his way or the Highway, He doesn't have empathy with his agents if they have something going on with their kids. I refuse to deal with a company lead by someone like him. And he wonders why he's lost and in the near future will lose GREAT agents. I will be taking my business else where and Agents I wish you nothing but the best."
"Thanks for taking the time to provide your perspective and review. Unfortunately, I cannot comment on internal personnel matters. I'm glad you see the benefit of Life Insurance protection for your family's legacy."
K. Moore
October 16, 2023
"Excellent customer service! The representative who spoke with me over the phone was very courteous and was able to successfully fulfill my needs as well as offered other services she thought I might have been interested in. Highly recommended!"
"Our mission is to provide the highest quality customer interaction while courteously and competently fulfilling the range of needs you have. We look forward to being of service to you for years to come. Thank you for taking the time to rate us at 5 stars."
gregory washington
October 6, 2023
"She was very professional , and helpful."
"Thanks for taking the time to share your experience in dealing with my office. Our mission is to provide top notch service in a professional manner at every interaction. We look forward to being of service to you for years to come."
Melton Harvey II
October 5, 2023
"Yolanda was very helpful and polite. She explained everything in detail and helped me through the entire process!"
"Yolanda will be excited to learn about your rating. Our mission is to provide a quality customer experience at each interaction. We look forward to being of service to you for many years to come. Thanks for taking the time to give us a 5 star review."
Eddie Pittman
October 3, 2023
"Very friendly and professional!"
" We appreciate this 5 star review. Courteous, friendly and professionally working with our customers to manage the risks of everyday life is our focus. Thanks a bunch for placing your trust in my Agency. "
S.o. Teric
September 12, 2023
"In the midst of going through a very stressful transition Yolanda (one of the agents) has certainly made the load feel light. Thank you for your vibrant personality and professionalism while handling my situation with the care and attention it merits. If I could round it up to ten stars I would! Great job out of the Mark Bartley office!"
"Life certainly presents its share of challenges. I'm glad Yolanda was able to lighten the load while delivering quality service in a manner consistent with care and professionalism. Thanks for the 5 star review."
Levena Hines
September 12, 2023
"I want everyone to know I had a lovely start to my day b/c I received a callback from “Yolanda S”. She takes time to listen to my request, concerns, and offers her suggestions that puts a person at ease. She was courteous, pleasant and very professional, good customer service. And I received everything I needed quickly, as promised...this location seems to really care about their customers. Keep up the good work!!"
"We appreciate your review. Professionalism while delivering quality service for our customers is our focus. We look forward to being of service to you and your family for years to come."
Edna
September 8, 2023
"The Mark Bartley State Farm Insurance agent offered me good competitive rates in this economy on my car and home. Working with agent Sheppard was easy because she listened and crafted a policy to fit my needs. Dependability has been central to me making a decision to go with this State Farm agency."
"Your 5 star review is important to us. Our goal is and will always be to provide high quality insurance products and services designed to meet your family's specific needs. Thanks!"
VetteLife404 N More
September 1, 2023
"Yolanda got me all set up and she was amazing. She was very patient and let me sort through my options per my coverage. Customer service is EVERYTHING in these trying times. I'm thankful."
"Thanks for your review. Our office's mission is to provide quality service interactions to all customers and we looking forward to being a local resource for all of your future insurance needs."
Lakia Jackson
September 1, 2023
"I Just want to express that Ms. Yolanda with State Farm delivered excellent customer service. Thank you for going above and beyond. You’re an awesome customer service representative. Thank you so much!"
"We appreciate and thank you for the opportunity to provide solutions designed to meet your family's insurance needs. "
Cecile Duruaku
April 14, 2023
"I just want you to no that Sam is the best she treats people like family. And always very helpful. Thank you 😊"
"Hi Cecile, We strive to provide the high quality customer experience you deserve. Thanks for providing feedback on your interaction with Sam. I will share the details of your post with her."
Kiara Baker
December 27, 2022
"I love this location. I been with Marks company for over 16 years!!!"
"We strive to provide the high quality service you expect and deserve. Thanks for placing your trust in my office..."
Mike Graham
November 21, 2022
"Excellent service Agents always display a willingness to assist which reflects in their knowledge and expertise!!!"
"Thanks Mike. We're always here to provide the kind of guidance you've come to expect and deserve."
Erskine Hawkins
November 15, 2022
"Mark is honest and thorough."
"Thanks! We strive to address customer needs in each and every service interaction."
Sam Hem
October 31, 2022
"Very professional office. Love the staff and the agent. I highly recommend this office."
"Thank you. Your business is very much appreciated!"
The Don
February 12, 2021
"My insurance jumped up to $337.00 From $208.00 for $25,000 in coverage no accidents no dui 2012 Audi. I called to cancel and some ignorant disrespectful woman name Sam or Nancy tried hard to get me to argue with her over the phone she was Big MAD insurance $158.00 for $100,000 of coverage"
Chonbee Burnett
August 8, 2020
"Great customer service!!!!"
Charlie Henry Wilson JR
March 6, 2020
"Great Family Friendly and Professional service's the BEST"
Tephay T
February 26, 2020
"Great place, great employees, and even greater services."
Erika Boone
February 4, 2020
"Leaving this agency because of very unprofessional staff ( expect for the new young lady that joined this staff). Not willing to make sure the customer is covered at all points when it counts. Not knowledgeable of insurance questions. Don’t mail out insurance cards or important notices etc. and if you have an authorized driver, you better make sure they are on the policy after this agency states they are already on it, because when you have to make a claim, they get amnesia."
Frank Rizzo
August 8, 2017
"Fast and friendly service. I call at least 3-4 times a month to update a personal articles floater. Always very prompt and helpful. Will continue to do business with !"
Smith Pugh
August 15, 2014
"If you want horrible service by a ghetto staff... He's your guy."