State Farm® Insurance Agent Mark Bartley

"I am writing to share my very positive experience working with Samun Hem, Office Manager for Mark Bartley – State Farm Insurance. When I initially visited the office, I had several questions regarding my vehicle coverage. Samun welcomed me with a courteous and professional demeanor, immediately putting me at ease. She not only addressed my concerns with clarity and thorough knowledge, but also went above and beyond to present me with multiple insurance options that were both helpful and easy to understand. What impressed me most was the time and care she took in reviewing my policies. Samun carefully explained how I could adjust and bundle my vehicle coverage with my homeowner’s policy, ensuring I received the greatest value and benefits. Her dedication to making sure I had the best possible outcome truly stood out. Thanks to Samun’s professionalism, expertise, and attention to detail, my overall experience was outstanding. I left the office feeling confident, well-informed, and extremely satisfied with the service I received. I highly recommend Samun Hem for her courtesy, professionalism, and deep knowledge in her field. She is an asset to the State Farm team and represents the company with excellence."

"Please go see Ailene. She has lots of patience, friendly and Outstanding Customer Service Top Notch. She will work to get you the best deal discounts on Home & Auto Insurance. More business need people like Ailene. Also go see Sam. They both are great people. Friendly environment. Thank you for everything."

"Ailene Hernandez Ceballos was really helpful through the whole process. She answered any questions I had throughout the process. I would definitely recommend Ailene to everyone."

"Ailene Hernandez Ceballos is an outstanding professional who demonstrates exceptional dedication and a positive attitude in every task."

"The representative I spoke with was very helpful and knowledgeable."

"I appreciate that Customer service is always their number one priority every time you call. I called to add another vehicle on my policy, and had the pleasure to speak with Ailene. She was awesome! Not only was she patient, but she was reassuring that I was getting the coverage that I needed. She even found more discounts for me to reduce my premium. Thank you, State Farm for always having quality and top-notch customer service."

"Ailene made my statefarm experience 5 stars. She was very patient, kind, and informative throughout my entire process. I appreciate her help. Thank you Ailene!"

"Sam and Mark have been my agents for over 20 years. I consider them like family. They don't mind going the extra mile to educate you about your policies, you know exactly what you are paying for. Thanks soo much for your service."

"Gracias verónica por un buen servicio !"

"She is very friendly and professional in her work."

"My agent Sam is very professional and helpful. I highly recommend this agency."

"Ms.Sam is such an asset to the company.She is very attentive to my needs and takes her work seriously to achieve the mission.Keep her."

"I recently joined the company and was able to make a seamless transaction for my auto insurance coverage. Veronica was very friendly and professional."

"Working with Evelyn Godinez was a fantastic experience. She was knowledgeable, responsive, and made the whole insurance process simple and stress-free. Highly recommend! 5/5 stars!"

"Very good service. We love Veronica C. She always helps and is always willing to go an extra step to help and inform."

"I have been with this State Farm location for over 10 years. I have no complaints. I am pleased with the service I receive, and I would highly recommend them. They reach out with new offers and options to save me money. Sam is the best! I love her transparency and genuine personality."

"Mark and Sam have been my agents for about 20yrs. Wouldn't go anywhere else. They treat you like family. My granddaughter purchased her first car I called Sam and she took good care of her just like she's been doing all these yrs for me. Thank you Sam"

"I have been with Mark Bartley's office for over 10 years now the staff is great and very personal all of my policies are handled here. I love Samun Hem she is just the best quick response to any thing I have ever encountered. Wouldn't think of ever leaving this office."

"Sam and Mark are knowledgeable about their products. I enjoy working with Sam on several occasions over the years on our home and auto insurance policies. Two Thumbs UP !"

"Loving State Farm and Ailene was very professional and pleasant helping me…. If you have any questions or concerns definitely speak with her"

"Huge shoutout to Ailene, She made the insurance process smooth, even though I was in a bit rush since I was at work. She was friendly, knowledgeable, and professional. I highly recommend them to anyone looking for an insurance agency. :)"

"I love State Farm ailene is so helpful she helps me solve everything with no problem shouts out the entire State Farm team and Sam as well👍🏾"

"Had a great and smooth experience. Aileen and Sam were really helpful in answering all my questions. It was such an easy process to get insured as Aileen was very knowledgeable. Thank you!"

"Ailene is very thorough and detailed. I recommend getting connected with her and Mark Bartley for outstanding service. Thank you Ailene and the State Farm team for always looking out."

"I can't say enough positive things about my experience with Veronica C.! From the moment I reached out for help with my insurance needs, she was incredibly responsive and attentive. Not only did she provide me with a low insurance quote that fit my budget, but she also went above and beyond in every aspect of the process. Veronica took the time to explain all of my options in detail, ensuring that I understood my coverage and feel confident in my choices. Her professionalism and dedication to customer service truly set her apart. It’s rare to find someone who is genuinely invested in their clients’ well-being. If you're looking for an insurance agent who will go the extra mile for you, I wholeheartedly recommend Veronica C. She made what can often be a complicated process so much easier and stress-free. Thank you, Veronica, for your exceptional service!"