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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dejah L. Stone

June 19, 2026

5  out of  5
rating by Dejah L. Stone
"Ms. Catherine was phenomenal. She's the best!"
We responded:
"Dejah, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Mark Bartley’s Team is just a call or email away!"
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Davki Amin

June 17, 2026

5  out of  5
rating by Davki Amin
"I loved working with Catherine! She is prompt, caring, and helpful. She followed up with me consistently to make sure we got what we needed every time we called. I love that I know I can call a local number, talk to the same person, and rely on that person for help! Thanks Catherine!"
We responded:
"We are grateful for your 5-star review, Davki! Thanks for taking a moment to share your positive rating of State Farm Agent Mark Bartley’s Team here in Jonesboro . "
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Indya Olivencia

June 10, 2026

5  out of  5
rating by Indya Olivencia
"This office is the best.The people are warm and caring.My agent ailene was wonderful, I recommend this office to everyone"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Mark Bartley’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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byron Crosby

June 2, 2026

5  out of  5
rating by byron Crosby
"I just signed back up with State Farm. It was the easiest, most convenient process I have ever had with an insurance company. Catherine Jones made the process an absolute breeze. My schedule was really tough to work around, but she stuck with me through the entire process. If I had a question, she had an answer, if I had a concern, she had a solution. This is what stellar customer service looks and feels like.

I had actually been a customer before, and I want to say, Samun Hem is also amazing. She helped my family through a claim that felt like it was going to turn our world upside down. Just like Ms. Jones, she was kind, empathetic and so helpful any time we needed her. I am so glad that I get to work with them again!"
We responded:
"Thank you for taking the time to leave such a great review, byron. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Rolesha Moore

June 2, 2026

5  out of  5
rating by Rolesha Moore
"Great service. Explained process and patiently guided through till the end."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Mark Bartley’s Team. "
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Patrick Brooks

May 15, 2026

5  out of  5
rating by Patrick Brooks
"Very professional and courteous"
We responded:
"Wow, thank you for the 5-star review, Patrick! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Abinran Allie

May 14, 2026

5  out of  5
rating by Abinran Allie
"Ailene was very helpful, professional, and easy to work with. She took the time to explain everything clearly and helped me find a good policy at a great price. The process was smooth, and the customer service was excellent. Highly recommend Ailene and the team!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Jonesboro to know that you had such a wonderful experience with us here on State Farm Agent Mark Bartley’s Team."
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David Williams

April 29, 2026

5  out of  5
rating by David Williams
"Just switch over and the price is great. The agent Sam and their staff is increditable."
We responded:
"David, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Mark Bartley’s Team here in our Jonesboro office. "
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Sopheap Pich

April 29, 2026

5  out of  5
rating by Sopheap Pich
"I just started mm y policy yesterday with Sam and she is very knowledgeable, the office staff is friendly and the price is affordable"
We responded:
"Sopheap, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Mark Bartley’s Team!"
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Ashley Minter

April 24, 2026

5  out of  5
rating by Ashley Minter
"I had an amazing experience working with Catherine at State Farm. She has been incredibly helpful every step of the way. From getting my renters insurance set up to helping me find a professional to fix my windshield, she made the entire process smooth and stress free.

Catherine is responsive, knowledgeable, and truly cares about her clients. Her level of customer service stands out and made me feel supported and confident in my decisions. It is rare to find someone who goes above and beyond the way she does.

I highly recommend working with Catherine if you are looking for someone who is reliable, professional, and genuinely committed to helping you."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Mark Bartley’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Jonesboro ."
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Shataya Durham

April 23, 2026

5  out of  5
rating by Shataya Durham
"Catherine was my agent and she was very helpful throughout my home buying process. She gave me the comfortability reassurance and customer service that was needed. She is a great representation of the company. Thank you Catherine.
Best Regards
Shataya"
We responded:
"Shataya, thank you for your wonderful review of State Farm Agent Mark Bartley’s Team!"
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John West

April 21, 2026

5  out of  5
rating by John West
"Rafael was awesome and made the whole switch over worth it 👍"
We responded:
"John, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Dennis macolym

April 21, 2026

5  out of  5
rating by Dennis macolym
"Called in for a simple quote and Raphael was a tremendous help, very knowledgeable and sincere thinking about switching over now 10/10"
We responded:
"Dennis, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Yolanda Cruz

April 21, 2026

5  out of  5
rating by Yolanda Cruz
"My agent Sam is very professional, I highly recommend the office."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Mark Bartley’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Jonesboro ."
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Jacqueline Boozer

April 20, 2026

5  out of  5
rating by Jacqueline Boozer
"Catherine Jones it was a pleasure meeting you a pleasure indeed thank you for my bundle car and home Insurance at Mark Bartley - State Farm Insurance Agency let's not forget your patient and warm Welcome you are my kind of cover girl thank you so much"
We responded:
"Thank you for the fantastic review, Jacqueline! We are always here to help with your insurance needs here in Jonesboro . "
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Nicholas McDowell

April 20, 2026

5  out of  5
rating by Nicholas McDowell
"Roberta was very helpful and professional"
We responded:
"Wow, thank you for the 5-star review, Nicholas! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Matt Jones

April 17, 2026

5  out of  5
rating by Matt Jones
"Young newly married couple and we just rented a home. We knew how important it was to get insurance on our new home. Catherine Jones was a pleasure to speak with and we soon fell in love with the decision to choose State Farm insurance because of her quality of work and meeting people where they are ! We are already referring our friends and family to Mark Bartleys State Farm in Jonesboro ! Thank you so much!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Mark Bartley’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Jonesboro ."
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Samira C.

March 31, 2026

5  out of  5
rating by Samira C.
"Catherine helped me start my auto policy and was so helpful! She took the time to explain the coverage I was getting and broke it down to a level that’s understanding so that I know exactly what my policy covers. She has been working with me on this policy for a few days and her patience and dedication is what sold me. Her level of customer service is so refreshing! She adds a personal touch to every interaction which is truly is appreciated. Ask for Catherine to assist you with your insurance policy!"
We responded:
"Thank you for the 5-star review, Samira! Here on State Farm Agent Mark Bartley’s Team, we are proud to serve our community and appreciate your recognition. "
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Tracey Tee

March 17, 2026

4  out of  5
rating by Tracey Tee
"Place is fine price to high. Lower price"
We responded:
"Thank you for the great review, Tracey! We deeply appreciate you taking the time to leave State Farm Agent Mark Bartley’s Team with this feedback. "
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Remy L

March 12, 2026

5  out of  5
rating by Remy L
"Called in to make a payment and was given a unique and exceptional experience 10/10👍amazing staff and very knowledgeable"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Mark Bartley’s Team here in Jonesboro . "
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Soun Sok

March 9, 2026

5  out of  5
rating by Soun Sok
"Working with my agent Sam at Mark Bartley State Farm agency was a great experience. She provided excellent, personalized service and had knowledge of the local market."
We responded:
"Soun, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Mao Heang

March 9, 2026

5  out of  5
rating by Mao Heang
"my agent at statefarm sam is very professional i highly recommended this office"
We responded:
"Mao, thank you for your wonderful review of State Farm Agent Mark Bartley’s Team!"
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renea young

March 4, 2026

5  out of  5
rating by renea young
"Working with my State Farm agent Sam was absolute pleasure. The Mark Bartley agency were knowledgeable, patient, and really listened to what I,m looking for."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Mark Bartley’s Team! We deeply appreciate your kind words here in Jonesboro . "
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Adrienne Mitchell

March 3, 2026

5  out of  5
rating by Adrienne Mitchell
"Ailene has been a pleasure to work with and made the process of establishing insurance easy."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Mark Bartley’s Team. "
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LIONEL Reed

March 3, 2026

5  out of  5
rating by LIONEL Reed
"I've been a loyal customer of Mark Bartley State Farm agency for years,and Sam has never disappoint me. The staff is knowledgeable and the prices are reasonable. I wouldn't shop anywhere else. Thanks for being my good neighbor State Farm agent."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Mark Bartley’s Team here in Jonesboro . "