State Farm® Insurance Agent Mark Bartley

"Called in to make a payment and was given a unique and exceptional experience 10/10👍amazing staff and very knowledgeable"

"Working with my agent Sam at Mark Bartley State Farm agency was a great experience. She provided excellent, personalized service and had knowledge of the local market."

"my agent at statefarm sam is very professional i highly recommended this office"

"Working with my State Farm agent Sam was absolute pleasure. The Mark Bartley agency were knowledgeable, patient, and really listened to what I,m looking for."

"Ailene has been a pleasure to work with and made the process of establishing insurance easy."

"I've been a loyal customer of Mark Bartley State Farm agency for years,and Sam has never disappoint me. The staff is knowledgeable and the prices are reasonable. I wouldn't shop anywhere else. Thanks for being my good neighbor State Farm agent."

"I have been with Mark Bartley State Farm agency for years. The staff are friendly and helpful. Sam service was top-notch. High recommend this office."

"Samm and the staff are great very helpful and allways friendly with a great attitude"

"I've had an excellent experience working with my agent. From the very beginning, they demonstrate professionalism, responsiveness, and a genuine commitment to my success."

"Omg I just loveeeeeeee my State Farm agent Ailene she’s the best when I tell you I was having a hard time with getting my beacon she made sure she call the safe drive people and also help me track my beacon she definitely gets a five start ⭐️⭐️⭐️⭐️⭐️"

"I have been a client with State Farm Insurance Agency for over twenty-seven years for my home and automobile insurance and I am currently connected with the 8896 Tara Boulevard location with Mark Bartley as my State Farm Insurance Agent, Mrs. Samun "Sam" Hem as the Office Manager of the location, and Ailene Hernandez Cebellos as the Customer Representative and I can truly say that all three are outstanding, exceptional, and excellent in their work at State Farm in providing me with great, warm, friendly, personable, and professional customer service excellence in my professional relationship with them in answering and addressing any questions, concerns, or issues that I may have, and making sure that all of my questions are answered and concerns are addressed, met, and solved concerning claims and inquiries on my State Farm automobile and homeowners insurance policy."

"I went there today, great customer service, Mrs. Hem was very helpful!"

"I’ve been a customer here for over ten years! I’ve always encountered Sam, and Aileen and they always helped in every way possible! Very professional and helpful. All of the staff are exceptional! Thank you for always taking care of my insurance needs for me and my family!"

"Mark Bartley agency is so knowledgeable about their products. Sam is very friendly and hopefully every time I visit the office. The whole office is very helpful."

"Sam was absolutely fantastic to work with. She is patient, knowledgeable, and genuinely listened to my needs."

"Agent was very nice and helpful."

"My agent Sam and Ailene are great agent. I'm glade they are my agent. The office are always friendly. The staff was incredibly helpful."

"I had an amazing experience with my agent Sam. Sam was incredibly helpful and very knowledgeable. I highly recommend this agency."

"Veronica was great. She Provided insight on my policy and helped me benefit more by guiding me in selecting the correct policy that i thought was not important. Thank you Veronica for your amazing help and customer service."

"I was in a very hard situation where Sam stepped in and not only made me feel comfortable but she made sure I had the best deal"

"This place is a nightmare. They takes advantage of customers and over charge them for any reason they can come up with and thing that doesn’t make any sense. Mark is so rude and disrespectful. I found insurance way cheaper then they was providing me with no hassle. Not to mention I was a customer with State Farm for 8 years. But when I got under Mark Bartley agency it was a living hell."

"Sam was a major help getting me the best rates for my auto and renter's insurance polices!"

"My experience with Sam H at State Farm is top tier customer service! Whenever I have a problem that needs resolving or I need answers, I call her and she gets the answers I need right away. She recommends any additional services that will benefit me. She has a Great attitude and very easy to speak to. I have been a customer for many years and she has never disappointed me! Thank You as Always Sam, keep up the Awesome job you do as a Manager. Lead by example! From, Jamie R.Martin 11-5-2025"

"This was my first time setting up my own insurance and the experience was just great. The agent I spoke with was Mrs. Hem and all I can say is she was very helpful and supportive throughout my process. Very recommend going through her and StateFarm."

"I have been with State Farm since 2008 with the Mark Barkley branch and Samun Hem has been my consultant since day 1. Sam has always been A1 with the customer service that she has provided to me no matter what issues I had, questions or just general knowledge about a matter and I have been a satisfied customer every time. Keep up the great job Sam and I will definitely recommend you to anyone!"